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About Plan Comparison

About TELEHK™ PBX Plan Comparison and Options

SOHO Solutions
SMB Solutions
Enterprise Solutions
Monthly service fee
From $388/mo
From $888/mo
From $2388/mo
Maximum number of extensions
1
25
Unlimited
(min. 30 exts.)
Price per live extension
Free
$12/month
$9/month
Price per mail-only extension
Free
Free
Free
Set-up Fee
From $388
From $888
From $2388
Extra additional number - HK number
$88
$88
$88
Extra additional number - International Number
Please ask
Please ask
Please ask
Email & web message delivery
Free
Free
Free
Dial-by-name directory
No
Free
Free
Calls queues
Free
Free
Free
Real-time, on-line system monitor
No
Free
Free
Detailed on-line reports & logs
No
Free
Free
Maximum number of Calls queues
No
8
Unlimited
Local DID for an extension
$88/mo each
$88/mo each
$88/mo each
Professional Auto-Attendant recordings
Please ask
Please ask
Please ask
Integrated conference bridge
Yes
Yes
Yes
Conference Calls
Free
Free
Free
Maximum number of conference seats
5
25
96
On-line conference monitor
No
Free
Free
System & Management Features
No hardware/no software
Yes
Optional
Optional
Central business number
Yes
Yes
Yes
Web management
Yes
Yes
Yes
Unlimited scalability
Yes
Yes
Yes
No busy signals
Yes
Yes
Yes
Online real-time system monitoring
No
Yes
Yes
Mission-critical fault tolerance
No
No
Yes
Offsite data backups
No
No
Yes
Multiple business numbers
Optional
Optional
Optional
Call Answering Features
Auto-attendant
Yes
Yes
Yes
Custom greeting
Yes
Yes
Yes
Music on hold
Optional
Optional
Optional
Music jukebox
Optional
Optional
Optional
Info on hold
Optional
Optional
Optional
Day and night mode
Yes
Yes
Yes
Direct inward dial (DID)
Yes
Yes
Yes
Call & User Features
Virtual extensions
1
Yes
Yes
Follow-me calling
Optional
Yes
Yes
Advanced transfers
No
Yes
Yes
Caller ID/call preview
No
Yes
Yes
Call-answer security
No
Yes
Yes
Do-not-disturb
No
Yes
Yes
Information extensions
Optional
Yes
Yes
Voice & Fax Mail Features
Never full mailboxes
Yes
Yes
Yes
Centralized messaging
Yes
Yes
Yes
Personal greetings
Yes
Yes
Yes
Phone notification
No
Yes
Yes
Email notification
Yes
Yes
Yes
Web notification
Yes
Yes
Yes
Email delivery
Yes
Yes
Yes
Web delivery
Yes
Yes
Yes
Calls Queuing Features
Virtual call center
No
No
Yes
Even load distribution
No
No
Yes
Self-managed agent presence
No
Yes
Yes
Queue optimization
No
Yes
Yes
Overflow queues
No
Yes
Yes
Protected queues
No
Yes
Yes
Call waiting signal
Yes
Yes
Yes
Info/music on hold
optional
Yes
Yes
Online real-time queue monitoring
No
Yes
Yes
Queue logs
No
Yes
Yes
Other Features
Web callback
No
optional
optional
Call detail records
Yes
Yes
Yes
Multi-stage dialing
Yes
Yes
Yes
Virtual calling card
No
optional
optional

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